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Workplace Micro Markets vs. Restaurant Take Out and Delivery

The effects and reality of COVID-19 changed the workplace for now and into the foreseeable future. One of the biggest concerns for employers is how to keep employees safer while at work, including reducing the need for workers to come and go during the course of their workday. 

If your employees previously left to go get coffee drinks or purchase meals and snacks, how do you make sure employees have access to what they need and want without all these off-campus field trips?


Obviously one answer to this is that employees can order take out and food delivery services from local restaurants. But you still have a problem. If it is restaurant take out, the employee still has to leave the workplace, go to another site, and exchange payment and collect food containers before returning to the workplace. If it is restaurant food delivery, someone who does not work at your facility is collecting the food containers from the restaurant, transporting them in their vehicle and handing them off to your employees.



In both cases, there are several points of contact where potential exposure could occur. In addition, in the case of food delivery services, you may or may not know what protocols the driver has in place to ensure contactless transfers and frequent vehicle cleaning and sanitizing. In fact, your driver may transport not only food locally but participate in ride-sharing, which means other people may also get in and out of the vehicle, creating multiple opportunities for virus transfer. 

Workplace micro markets meet employees needs better than restaurant take out and delivery. 

Even before COVID-19 impacted the food service industry, two-thirds of consumers said they purchased prepared foods from retail stores at least three times a month in 2019 (up 11 percent from 2017). Half of those people who are now buying more prepared foods than they were last year also said they visited fast food restaurants less during the same time period.

Retail food is a natural competitor to fast food restaurants, which are often the go-to for workers who go out for food during lunch and breaks. Even more consumers said they would buy more prepared foods from retail sites if quality and value were improved through:



  • Sales, special offers and promotions
  • Sampling of specific or new products
  • Using imagery to promote or entice purchases
  • Increasing variety and freshness of ingredients


Micro markets improve your ability to attract and retain workers, not just feed them! Among consumers polled, the appeal of purchasing prepared foods was even higher among younger generations (Millennials and Generation Z). “Fresh grab-and-go offerings, quality ingredients and natural/organic offerings stand out as initiatives that are more likely to drive purchases among younger rather than older consumers.” (Technomic)

Micro markets are a great match for employees eating habits in the wake of COVID-19, too. Studies have found that Americans are opting for more frequent snacks throughout the day vs traditional breakfast, lunch and dinner mealtimes. Specifically, Americans are turning to comfort foods to get through the day:


  • 60% - potato chips
  • 59% - ice cream
  • 58% - candy
  • 56% - pizza
  • 51% - macaroni and cheese

Micro markets make the comfort foods and healthy snacks workers are looking for available when and where they need them. As an employer whose business houses a micro market, you also enjoy the added benefit of less time spent off-premises, which could translate into higher workday productivity, and definitely reduces potential exposures. 

Restaurant delivery and take-out is not an ideal solution, but workplace micro markets might be! 

Our micro market retail stores could be the ideal way to provide a wide variety of safe food and beverage options to your employees. In addition, we can usually set up a micro market at your location at little or no cost to your company. Micro markets also offer many advantages over traditional workplace vending machines and pantries: 


  • Exponentially more food and beverage options to choose from
  • Ability to subsidize through promotions, employee incentives and rewards
  • Ability to offer non-vendable items (items that don’t fit into traditional vending machines)
  • Appropriately packaged fresh foods stored at the right temperatures
  • Behind-the-glass viewing (vs. typical drawer and cupboard or shared refrigerator pantry items)
  • Completely managed and adjusted based on demand and consumption
  • Contactless payment technology


Likewise, when comparing on-site micro markets with restaurant take out and food delivery there are many advantages to installing a micro market at your workplace, including safety. When COVID-19 changed your workplace, it changed our workplace too. We had to examine every aspect of how we provide services to our customers as it affects their safety and the safety of our employees.


Our drivers sanitize their trucks daily and wear appropriate personal protective equipment (PPE) throughout the course of their work at our facility and at your facility. They have protocols in place for sanitizing micro markets and they are ready to teach you how to clean and sanitize your micro market more frequently in between service calls.  Instead of having random delivery drivers coming to your facility throughout the day, you will have a dedicated micro market manager, limiting the number of non-employees who have to come in and out of your facility.


We have micro market operators in your area who can take the pain out of employee food service.


If you are an employee who wants a micro market at your place of work, please forward this on to the appropriate person in your organization or contact us to tell us who to reach out to, and leave it up to us! 

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3 Reasons to Make Food Available as a Perk at Work Using Micro Markets 1. Positive Impacts Even before the pandemic, a growing number of employers were tapping into the intrinsic value of making food available to employees in the workplace. A SHRM.org (Society of Human Resources Management) 2019 Employee Benefits Report notes that food and beverage amenities are available at a large and growing number of workplaces: 95% provide a break room or kitchenette 78% provide free coffee 13% offer subsidized or free cafeterias 31% even offer free snacks and beverages (up from 22 percent in 2015) Since the onset of the COVID-19 pandemic, employers are increasingly looking for ways to provide food and beverages for employees during the work day so they do not have to leave for meals or snacks. 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It's also detrimental to doing that rumination that's needed for ideas to percolate and gestate and allow a person to arrive at an 'aha' moment .” Providing access to meals, snacks, and beverages throughout the day encourages employees to step away from their workspace and take not only mandated but beneficial breaks away from computers, stationary standing or sitting, and so on. If a variety of refreshments are readily available to employees on-site, they have more time to eat and more time to engage in beneficial activities, such as taking a walk around the block and getting fresh air during breaks or lunch. 2. Practical Efficiencies Very few employers have the space and financial resources to offer restaurant-like food service facilities complete with commercial kitchens, food workers, and large dining spaces. However, a large number of employers, even small operations, already have space set aside for breaks and lunchrooms where micro markets that provide workers with a wide variety of healthy, fresh, and even hot foods could be installed and operated. All you need is space, power, and internet connectivity! Avanti micro market and intelligent vending solutions are modular. Even a small break room could potentially house a significant variety of food options for employees. One of the benefits of choosing an Avanti micro market for your workplace is our expertise. We can show you a variety of options that might be appropriate for your space, and even help you implement more than one type of micro market solution (micro markets, smart vending, order-ahead with delivery, etc.) at your facility, giving your employees the most variety and convenience, including fully contactless food options. You may not want to the spend corporate resources needed to provide a robust food-at-work program for your employees. However, micro markets can be installed in your workplace at little or no cost. We have micro market operators who are ready to assist in the implementation and fully operate markets at your facility. They take on the responsibility and costs of employee food service at your facility, so you can stay focused on what is most important to your organization while still enjoying the positive impacts that come from making food readily available to your workers. 3. To Offset Disappearing Perks Whether due to financial or safety constraints as a result of the COVID-19 pandemic, many companies have found themselves in the position of needing to temporarily (or even permanently) eliminate a number employee perks, especially employee perks and workplace benefits that involve gatherings where social distancing cannot be maintained or use of shared equipment in the workplace. Even using a shared refrigerator to store food prepared at home could result in people touching the food containers and beverages of their co-workers. Eliminating perks can decimate employee morale and result in employee backlash and turnover. However, due to the realities of COVID-19, food service and dining at work must evolve . Employers can improve health and safety conditions in areas where employees consume (or obtain) food in the workplace by implementing new protocols and making transitions, such as: Cleaning surfaces (counters, tables, chairs) and equipment such as coffee makers, water fountains, water coolers, etc., more frequently and/or after each use Limiting the number of people handling food and beverage preparation or packaging Socializing in smaller groups to accommodate social distancing Not leaving food out in the open Transitioning from buffet style cafeterias or catered meals to packaged single-serve grab-and-go or pre-ordered items Using disposable, compostable, or recyclable single use serving dishes, plates, cutlery, stirrers, etc. Increasing use of low and no-touch equipment, such as changing from a multi-cup beverage carafe-style dispenser to a single-serve beverage dispenser Making hand sanitizer and sanitizing wipes available in for employees returning to work and at all common or shared use areas (break and lunch rooms, bathrooms, kitchens, etc.) Limit the number of people coming to the workplace to make deliveries of food and beverages (coordinate combined ordering) Ensuring deliveries are clearly and individually marked so packaging does not have to be opened to see what is inside Traditional cafeterias where employees could gather to get food and eat, and large kitchens where employees used to congregate for meals and breaks may not be practical solutions going forward, at least into the foreseeable future. But that does not mean that companies cannot continue to provide food and beverages to employees as a perk. Likewise, companies that have had to close buffet or cafeteria style dining services can continue to provide meals and snacks to employees in other ways, rather than eliminating valued benefits of employment. Avanti’s Smart N Go Market intelligent vending solutions and unattended retail micro markets are perfect examples of substitutes which employees may find just as (or even more) attractive than corporate dining was in the past. A wide variety of food and beverages can be dispensed using our solutions, including fresh food, ready to eat foods, ready to heat and eat foods, meal and snack-sized portions, and so on. Companies can even choose to (fully or partially) subsidize Smart N Go Markets and unattended retail micro markets, turning food into a true employment perk or giving market credit as a form of rewards and recognition. 
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