While you wait out the virus you might be wondering whether you need to scale back employee foodservices like micro markets or coffee, tea and beverage services. Before you decide to take something away unnecessarily, why not see how it can be reshaped instead?
Because people have lost enough.
Fear of COVID-19 is not the only thing your employees are anxious about. They are worried about their safety (whether working from home or coming to the workplace). They are worried about their loved ones and friends. They are also understandably worried about the potential of losing their jobs. Indeed, seeing amenities disappearing from the workplace could reinforce employee insecurities. They might perceive lost amenities as a company struggling to continue, when in fact you might simply be trying to adapt operations to a smaller number of workers on the job right now.
“Everyone knows someone who’s been furloughed, laid off, or lost their position. I think people are impacted both directly from the virus as well as indirectly through the economic fallout.” (Dr. Victor M. Fornari via Healthline.com)
With the prospects of returning society to the pre-pandemic “normal” months (if not years) away, the new normal for your employees is still a mystery. But you can reinforce feelings of safety and security by making sure that the workplace still feels the same for those workers still coming to your company’s physical location, and as employees begin returning to work.
As though an apocalypse occurred, offices were deserted practically overnight when COVID-19 rules and mandates were enacted. As employees have gradually been able to return to work, many said it was like coming back to a time capsule, with half-consumed beverages sitting on desks, coats slung over chairbacks, calendars still open to March 2020.
Some people said that it was eerie, others said that it was just plain sad. Seeing the remnants of meetings, activities and events that never occurred over the past several months is yet another loss for employees and employers.
Now is not the time to take amenities like coffee delivery service and micro markets away. If anything, it is a time to add amenities to the workplace, especially amenities that provide for the needs, comfort, and safety of employees.
If you take away foodservice options like micro markets, vending machines, coffee, tea and beverage services simply because your facility is understaffed right now, those employees remaining are not going to be happy. They will have to leave the workplace to obtain food and beverages they would otherwise have been able to obtain at work.
The more employees have to come and go during the course of a workday, the more potential there is for virus exposure and transference. The more they are required to leave and return, the more often workers must don PPE (personal protective equipment) and undergo temperature checks. The more they come and go, the more often commonly touched surfaces must be cleaned and sanitized.
Keeping your micro market in place (or adding a micro market in your workplace) tells employees “Yes! It is time to come back to work!” It sends the message that your company is investing in employee happiness and safety, by giving them convenient access to a wide range of fresh foods, healthy foods, comfort foods and a wide variety of beverage options.
Instead of taking employee perks away, we will work with you to scale down your micro market so that remaining employees still have access to the snacks and foods and beverages they want to consume during the day. Then, as your operations scale back up, we can quickly and easily scale up the number of items available for purchase at your micro market. You can stay focused on running your business and leave management of employee food service completely up to us.
As opposed to restaurant take out and delivery, or even when compared to vending machines, micro markets are a safer foodservice option for employees returning to work.
When employees have to go out to eat at or get take out from a restaurant, they obviously have to leave your premises, go to another premises, pay for food via card or even cash, receive food containers from restaurant employees (or eat inside a restaurant) and then return to work. All of these touchpoints represent potential viral exposure and/or transference.
For instance, a recent CDC (US Centers for Disease Control) study of 314 adults found that those who tested positive for COVID-19 were about twice as likely to say they had eaten at a restaurant in the two weeks preceding than those who tested negative. While not a definitive correlation, it is interesting that among the number of people who tested positive or negative there were no significant differences when it came to those who said they had shopped, used public transportation or attended religious gatherings. One reason for this may be that masks “cannot be effectively worn while eating and drinking, whereas shopping and numerous other indoor activities do not preclude mask use," which may increase exposure due to air circulation.
When employees have food delivered to them at work, they come into contact with the delivery driver, who went to the restaurant, who received food containers from restaurant employees, who placed the food containers into their vehicle, which may or may not be frequently cleaned and sanitized, and who may then come all the way into your facility to deliver the food. Again, you can see the potential for exposure.
Even with vending machines, as compared to micro markets, there is more potential for exposure. The same vending machine buttons are punched over and over throughout the course of the day. If your vending machines do not offer contactless payment options, people are inserting repeatedly touched cash or their credit/debit cards into machines.
Depending on your vendor, multiple people might service your account. Do you know what protocols they have in place? Are they cleaning and sanitizing your vending machines after replenishing them? Do they have protocols in place to clean their vehicles frequently? Is their distribution site following appropriate handling, storage and sanitization?
Avanti Markets micro markets improve safety for employees returning to work. Food is generally individually packaged and much of it is stored at safe temperatures behind the glass, giving the employee the opportunity to browse without touching before buying. We have protocols in place from obtaining, storing, distributing, transporting, and stocking your micro market to reduce or even eliminate potential transference.
You will have a dedicated micro market manager rather than random assigned delivery personnel to restock your micro market. Your micro market manager is also able to immediately make adjustments to the type and number of items stocked so that it is right-sized for your company, whether you have only a small number of employees working on site right now or you have employees returning to work, or even if you are expanding operations (such as grocery retailers, distributors, warehouses, and e-commerce facilities).
Our micro markets further enhance employee safety with contactless payment options. They are also far more flexible, giving you the means to offer far more options, and non-vendable items, greatly expanding the choices workers have for snacks, mealtime foods and beverages, including hot beverages, such as coffee, tea and hot chocolate.
You can turn this amenity into a true employee perk with special discounts or by giving employees rewards and recognition in the form of market credits or gift cards. If you previously provided other forms of foodservice for workers, you can replace them with micro markets and use the money you used to spend on those options to subsidize micro market prices, making it a great value for your employees.
If you are an employee who wants a micro market at your place of work, please forward this on to the appropriate person in your organization or contact us to tell us who to reach out to, and leave it up to us!
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